Delivery planned around your usage
Our team uses your usage history and local weather patterns to plan when your next delivery may be needed.
Heating oil delivery, planned ahead.
Our team plans your heating oil deliveries using your usage history and local weather patterns, so you do not have to place each order yourself.
How Automatic Delivery works
3 reasons to choose automatic delivery
Scheduling handled by our team
Instead of placing each order yourself, you can leave delivery scheduling to Mercer Fuels.
A delivery when it's time
When a delivery is due, a Mercer Fuels driver brings heating oil to your home.
Delivery at a glance
- Sign up online or call the office
- We review usage history and local weather
- Our team plans your next delivery
- A driver delivers when it's time
Who handles the next order?
With automatic delivery, Mercer Fuels plans your deliveries using your usage history and local weather patterns. You do not have to place each order yourself.
When you order yourself, you decide when to contact us and request oil. You can place a routine order online or call the office. This approach suits someone who wants to stay involved in checking the tank and arranging each order.
| Question | Automatic delivery | Ordering yourself |
|---|---|---|
| Who plans when to arrange oil? | Mercer Fuels plans deliveries. | You contact Mercer Fuels to place each order. |
| What is the next step? | Discuss setup or use the automatic-delivery signup. | Discuss your needs or place a routine order. |
| Is this a payment plan? | Delivery scheduling is distinct from payment arrangements. | Ask separately about payment options for your order. |
Think about your household routine
If remembering each order is becoming a chore, automatic delivery may be worth discussing. If you prefer to manage ordering yourself, ask what information helps the office plan a delivery for your address. Check Tank Reminders is another way to help you remember the tank check.
Tell the office if your household's use of oil has changed, including changes to hot-water use or how you heat the home. Ask how that information should be reflected in delivery planning rather than assuming an old pattern still applies.
What does the automatic-delivery guarantee cover?
We guarantee that our automatic oil delivery customers will never run out.
That statement applies to automatic oil delivery customers. It is not a promise of guaranteed emergency delivery for customers who place their own orders. If you urgently need oil, call to discuss availability; our local staff answer the phones 24/7, but we cannot guarantee an emergency delivery.
Choose delivery and payment arrangements separately
Automatic delivery describes who plans deliveries. The Budget Plan describes how estimated annual heating oil cost is spread into 10 equal monthly payments, with a year-end credit or balance settlement. The plan includes automatic delivery support, but a payment arrangement is not a fixed fuel price.
Talk with the office about the combination that fits your household, and confirm setup before relying on a new delivery arrangement. Talk through your options.
What Mercer Fuels Customers Have To Say
Google Reviews
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From signup to delivery
Sign up online or call us. Our team uses your usage history and local weather patterns to plan a delivery, then sends a driver when it is due.
Sign up for Automatic Delivery
Complete the Mercer Fuels Automatic Delivery signup form below, and our team will be glad to help.
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Delivery Areas & Schedules
Hover over an area to see its delivery schedule.Tap an area to see its delivery schedule.
Monday through Friday
Sydney, Glace Bay, New Waterford, Dominion, Reserve Mines, Port Morien, Sydney River, Westmount, Coxheath, Point Edward, Donkin, and Birch Grove.
Tuesday and Thursday
North Sydney, Sydney Mines, Florence, Bras d’Or, Alder Point, Georges River and Boularderie, up to the Seal Island Bridge.
Wednesday
Marion Bridge, Albert Bridge, Huntington, Juniper Mountain and the Mira.
Automatic Delivery Only
East Bay, Ben Eoin and Big Pond. We track your usage and fill your tank before you run low.
Swipe or scroll to explore the map. Press Escape to clear.
These are regular route schedules, not a guarantee of delivery on a particular day.
Winter weekend emergency deliveries
We offer weekend emergency deliveries during winter. Our phone lines are open 24/7.
Call to discuss delivery timing for your address.
Frequently Asked Questions
Automatic delivery is a convenient way to plan home heating. Our driver fills your oil tank periodically, so you have less to keep track of. You can still check your tank or contact us when you need to. Sign up for automatic delivery
Every home is different, so there is no straightforward answer. Many households order oil at least once per month from October-April. If your hot water is heated by your furnace, you may also need oil in the spring and summer. A convenient option is to sign up for automatic delivery, so there is less to remember.
You can order online at mercerfuels.com/orderonline. You can also call 902-539-4242 to speak with a member of our team and place your order.
Prefer to speak with Mercer Fuels?
Call our office to talk with a member of the Mercer Fuels team about Automatic Delivery.