Monday through Friday
Sydney, Glace Bay, New Waterford, Dominion, Reserve Mines, Port Morien, Sydney River, Westmount, Coxheath, Point Edward, Donkin, and Birch Grove.
Switch from Ultramar to Local Heating Oil Service
Considering a change? Talk with our Cape Breton team about delivery, account setup, and the local service we provide to neighbors.
What to Consider When Choosing Local Service
After 50+ years serving Cape Breton, we focus on clear communication and practical support for local homes:
Personal Service
Your current service: Ask how to reach support and how your account and delivery preferences are managed.
With Mercer Fuels: Get to know a local team that can learn your heating needs, property, and delivery preferences.
With Mercer Fuels: Get to know a local team that can learn your heating needs, property, and delivery preferences.
Planning for Urgent Requests
Your current service: Ask how urgent requests are handled in your area and what delivery options are available.
With Mercer Fuels: Ask our local team about emergency requests, delivery availability, and next steps when your tank is low.
With Mercer Fuels: Ask our local team about emergency requests, delivery availability, and next steps when your tank is low.
Understanding Pricing
Your current service: Review current rates, fees, payment terms, and any delivery charges.
With Mercer Fuels: We'll explain current pricing and payment options so you can make an informed choice.
With Mercer Fuels: We'll explain current pricing and payment options so you can make an informed choice.
Service Details to Compare
Use these questions to compare your current provider with the local service Mercer Fuels offers:
Service Aspect
Ultramar
Mercer Fuels (Local Team)
Customer Service
Ask how to reach support and manage your account
Local team by phone for account and delivery questions
Emergency Response
Ask how urgent delivery requests are handled in your area
Discuss local availability and next steps for urgent requests
Delivery Flexibility
Review standard delivery windows and scheduling options
Share preferred timing and discuss available delivery windows
Local Knowledge
Ask how routes and local conditions are handled
50+ years serving Cape Breton and its local communities
Pricing
Review current pricing, fees, and payment terms
Ask about current rates, fees, and payment options before you switch
A Clear Plan for Changing Providers
We'll explain the steps, answer questions, and help you decide whether Mercer Fuels fits your home:
1
Start a Conversation
Call us or fill out our form to discuss your current service and heating oil needs.
2
Review Service and Pricing
We'll explain Mercer Fuels' current pricing, fees, payment options, and delivery service so you can compare.
3
Plan Account Setup
We'll outline the information needed for a Mercer Fuels account and any steps to coordinate with your current provider.
4
Continue With Local Support
If you choose Mercer Fuels, our team will be here to answer questions about delivery and your account.
Talk To A Heating Expert
Mercer Fuels has provided personalized guidance on home heating delivery, furnace equipment and ways to plan your heating costs for three generations. Free, with no pressure.
Delivery Areas & Schedules
Hover over an area to see its delivery schedule.Tap an area to see its delivery schedule.
Tuesday and Thursday
North Sydney, Sydney Mines, Florence, Bras d’Or, Alder Point, Georges River and Boularderie, up to the Seal Island Bridge.
Wednesday
Marion Bridge, Albert Bridge, Huntington, Juniper Mountain and the Mira.
Automatic Delivery Only
East Bay, Ben Eoin and Big Pond. We track your usage and fill your tank before you run low.
Swipe or scroll to explore the map. Press Escape to clear.
These are regular route schedules, not a guarantee of delivery on a particular day.
Winter weekend emergency deliveries
We offer weekend emergency deliveries during winter. Our phone lines are open 24/7.
Call to discuss delivery timing for your address.
Frequently Asked Questions
Yes. Todd Mercer is a third-generation owner based in Sydney River. Mercer Fuels staff are from communities including Sydney, Glace Bay, Coxheath, Reserve Mines, Whitney Pier, Dominion, Framboise, Bras D'Or, and Birch Grove.
You can order online at mercerfuels.com/orderonline. You can also call 902-539-4242 to speak with a member of our team and place your order.
Automatic delivery is a convenient way to plan home heating. Our driver fills your oil tank periodically, so you have less to keep track of. You can still check your tank or contact us when you need to. Sign up for automatic delivery